Bona Hardwood Floor Mop Bundle Kit, 1 Replacement Microplus Pads, 1 Refill Cartridge Stone, Tile, and Laminate Floor Cleaning, Qualifies For ! Review

I've tried to be positive about this, tried to keep an open mind and gracious attitude, but I'm finally at my wit's end.

First of all, the original product that they sent didn't work. The mechanism to shoot the spray didn't engage the bottle of cleaner--the core function of the unit. The company that I bought it from through Amazon (Polstein's Home and Beyond--now Floorcleaners, I believe) wanted me to send it back, but it's impossible to disassemble after the two halves have been put together, so it's impossible to actually send back if it's defective.

After a few calls and a few emails, Bona sent me a replacement. This also didn't work. I eventually convinced them to send me one and have them walk me through the assembly step by step to make sure I wasn't doing anything wrong. I should mention at this point that I'm not someone who typically has problems assembling things. I went step by step through the assembly process (I even offered to hook up my webcam, but the technician was sure it wouldn't be necessary.

No dice. Didn't work.

I finally convinced them to send me a unit assembled and tested.

Sadly, that's not the end of the problem. The bottle of cleaner comes loose from the unit if you move the mop too quickly. After all the trouble I went through to get a unit that actually gets the spray to work, I can't get the bottle to stay on.

For the amount of time and aggravation I've spent on it, I might as well get on my hands and knees and wash the floors with a rag. This is the worst product of its kind I've ever encountered and a perfect example of a company who has a wonderful core product (I love my Bona floors) expanding into an area in which they have no expertise resulting in a product that does their brand more harm than good.

Do yourself a favor and stay far far far away from this product.

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Product Description:
Click here to watch our video review of the Swiffer WetJet vs. The Bona Hardwood Floor Mop This bundles package comes with the Bona Hardwood Floor Mop, an extra Microplus Micro fiber cleaning pad (1 is also included with the Mop itself, so you'll have 2 total), as well as a refill bottle of Bona Stone, Tile, and Laminate Floor Cleaner cartridge. The refill bottle is meant only for Tile, Laminate, Stone, and other sealed surfaces, but NOT Hardwood Floors.Product Features- Box Includes 2 Micro-Fiber Cleaning Cloth, and 2 Stone, Tile, and Laminate solution cartridges. - BonaKemi Hardwood Floor Mop Model # WM710013348 - No dulling residue lest behind - Non-Toxic formula - UPC # 737025133481Product DetailsA durable, premium spray mop that combines the Bona Microfiber Mop with a Floor Cleaner cartridge so you have the mop and cleaner all in one! Quick, easy to use and leaves no dulling residue. Cartridges contains Bona solution made for Stone, Tile, Laminate, and other sealed surface floors.The Bona Hardwood Floor Mop is GREENGUARD certified. It combines no residue flor cleaner and microfiber technology in a premium, durable all-in-one tool proven to be the most effective, safe and easy way to clean and maintain hardwood floors. The Bona Hardwood Floor Mop dispels the myth that water and vinegar is best for cleaning floors. Vinegar is an acid that can actually dull and damage your hardwood floor finish over time. An independent quantitative consumer study done in 2006 proved that half of consumers who have a wood floor care for them by wet mopping, and an estimated 75% of these people are actually damaging their floors by cleaning with the wrong products, requiring consumers to refinish more often than they would with proper cleaning. BonaKemi’s reputation for innovation coupled with its professional leadership and longevity in hardwood floor finishing and floor care systems inspired the design and feel of the mop. Now consumers can finally buy an all-in-one

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