SHARK STEAM MOP READY TO USE IN 30 SECONDS Review

I purchased the Shark deluxe steam mop a little over 3 months ago, it worked great at first and now after 7 uses the steam barely comes out, not enough to even wet the pad and pumping the handle just makes a messy pool of water on the floor. I called Euro Pro to trouble shoot the problem and could barely understand the rep., he didn't speak very good English! He told me to take the mop apart and send it in for repair. I tried taking it apart while I was on the phone with him and couldn't do so without the thing possibly breaking into pieces. He didn't offer any other suggestions to taking it apart other than- "Get someone else to help you, like your husband". NOT a good thing to say!. Poorly made product, and terrible customer service!

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Product Description:
The Shark Steam Mop obliterates tough grime on tile floors; it eradicates stubborn dirt on linoleum and vinyl floors; it melts away sticky; dried up soda; and muchmore.Features:Ready to use in 30 seconds.Weighs only 3 lbs.Safe on all hard surfaces --- eliminates rinsing, wringing, the redistribution of dirt on floors and carrying buckets of water.Steam is released by the push forward motion of mopping and powerful steam leaves floors virtually dry.2 machine washable, absorbent triple action Micro-fiber Pad included -loosens, lifts and absorbs dirt.One-year warranty.

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